How to Build an AI Governance Framework That Actually Works

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A marketing coordinator finds an AI writing tool on a Tuesday.

By the end of the week, she'd pasted member survey data into it to draft a newsletter. Names, email addresses, a few open-ended comments about member complaints.

Asking first never occurred to her. There was no policy to point to and no one to check with. She isn't careless, and there's no malicious actor in this story.

Her manager finds out three weeks later, during an unrelated audit. The coordinator was just trying to get a newsletter out by deadline.

That's what AI governance failure actually looks like. A normal person doing normal work, inside a policy vacuum.

I've spent the last several months building a framework at the Y to close that vacuum, and I wrote about the pieces separately as I built them: a registry, risk tiers, a review process. I'm putting them in one place, with...

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