How Scotiabank, Liberty Mutual scale AI while watching costs
NEW YORK — Building AI fluency among workers and managing AI costs go hand-in-hand when it comes to realizing AI’s value, executives said Thursday during a panel discussion at the Evident AI Symposium.
Monica Caldas, EVP and global CIO at Liberty Mutual, launched LibertyGPT to build AI fluency, or what she calls “intuition,” among employees. The multimodel interface lets employees interact with a variety of available models and build their own AI-enabled assistants.
LibertyGPT helped the insurance giant expand AI usage responsibly among workers, Caldas said. So far, employees have built more than 30,000 assistants to help with day-to-day operations, she said.
“The whole point was: How do you create fluency across the organization?” Caldas said during the panel. “My philosophy and the way we talk about it in our organization is this idea that you can’t learn how to swim by reading about water.”
Building AI while curbing...
Copyright of this story solely belongs to www.ciodive.com. To see the full text click HERE
