How Orange uses agents to make FinOps everyone's responsibility
At Orange, the leading France-based multinational telecom provider, there are days when engineering teams set aside their delivery backlogs and spend the day cleaning up cloud spend together. There's a leaderboard. There are goodies on the line. Experienced practitioners guide the newcomers, so people learn the work while doing it. By the end of the day, sponsors can see the results.
Orange calls these FinOps Clean Days. Together with gamified hackathons, they've earned the company's 100-plus person FinOps community a Net Promoter Score within the organization that’s above 70.
Those numbers point at something the wider industry is wrestling with. Recent State of FinOps reports identify getting engineers to take action as one of the top challenges organizations face. Moving from awareness to action means finding ways to build FinOps accountability, and to get teams to genuinely care.
That makes FinOps a business change problem. And business change problems...
Copyright of this story solely belongs to cloud.google.com. To see the full text click HERE
