How ontology is re-shaping the future of multi-agent systems. Druid AI's founder explains what's happening

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All major enterprise software vendors are now building their own agentic platforms. These platforms are getting better at connecting processes that are built on their platforms. But then these agents all struggle with the ontology problem, or what things mean on different systems. Solving this problem is becoming the salient edge of multi-agent systems integration.

Druid AI started solving this problem at its founding in 2018, sorting out issues in building conversational assistants. It was essentially the front end of the integration problem that robotic process automation was trying to smooth out on the back end.

Andreea Pleșea, Druid AI’s co-founder and Chief Operating Officer, started working on this problem 15 years ago when software agents were a research topic. The hard part was getting two programs to agree on what a word meant. She wrote her PhD thesis on business ontologies, formal maps of the concepts used within and...

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