How Nespresso Builds Sustainability Into Its Business Model

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For Nespresso North America’s CEO, sustainability doesn’t need a business case. It is the business.

Jean-Christophe Jaunin, interviewed by MIT Sloan Management ReviewJune 02, 2026Reading Time: 3 min

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Summary:

Nespresso North America CEO Jean-Christophe Jaunin argues that sustainability and business performance aren’t in tension — they’re ...

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Listen to “How Nespresso Builds Sustainability Into Its Business Model” (04:22)

Jean-Christophe Jaunin became CEO of Nespresso North America, the Nestlé unit that sells coffee brewing machines and capsules, on Jan. 1, 2026, after having served as global chief customer and technology officer. At the NYU Stern Center for Sustainable Business’s annual practice forum in March, MIT Sloan Management Review spoke with Jaunin about Nespresso’s commitment to sustainability. This interview has been edited...

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