How John Boos & Co. escaped the ERP customization trap, and built a 'perpetual platform' instead - an SAP cloud ERP story

ERP business cases have never been a cakewalk. Now, it's pressure cooker time. Consider these market conditions - and so many shiny new tech toys to choose from.

You're not talking your CEO/board into an ERP migration on the back of a napkin.

But there are indeed modern - and compelling - ERP business cases (analyst Josh Greenbaum and I have even developed a workshop format to flesh them out... See: Can LLMs spark team collaboration? Surprising lessons from an SAP business case workshop at ASUG Tech Connect).

Nothing beats hearing an ERP business case directly from a CIO. After all, shouldn't CIOs be driving business value - not just governing systems? During my virtual sit-down with Britt East, CIO, John Boos & Co., he explained why John Boos is moving to SAP (public) cloud ERP, and how he earned that all-important executive buy-in.

Siloed data is an...

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