How Infraon Is Rewiring the Partner Playbook for Managed Services
India’s channel ecosystem is in the middle of a structural shift. For years, partners built their businesses on hardware and software resale — a model with thin, one-time margins and little client stickiness. The move to managed services and XaaS (anything-as-a-service) offerings promises something far more durable: recurring revenue, deeper client relationships, and pricing power that comes from being operationally embedded in a customer’s IT environment rather than just supplying it. But that transition is harder than it looks. Partners eyeing managed services often find themselves stalled before they’ve signed their first client — not because demand is lacking, but because the tooling required to deliver a credible managed offering is expensive, fragmented, and difficult to integrate.
It’s a problem EverestIMS Technologies has built its Infraon platform around solving. In a conversation about enabling India’s IT channel for the managed-services era, Satish Kumar V, CEO and Co-Founder of EverestIMS Technologies...
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