How high-tech innovation is enabling equitable access to healthcare in India

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By Dr Vikas Jain, Group COO, ASG Eye Hospital

Ensuring equitable access to healthcare remains one of the most complex challenges in India’s public health landscape. There are advanced hospitals and networks of specialists in big cities, but access to good care is still uneven in rural and semi-urban areas. For millions of patients, treatment is often delayed because of geographic barriers, a lack of trained medical professionals, and a lack of diagnostic infrastructure. But in the last few years, new digital technologies have started to change how healthcare is delivered, making it possible for providers to reach groups of people who weren’t getting enough care before. As of early 2025, over 33.8 crore patients have been served through eSanjeevani, India’s national telemedicine service, according to the government of India.

The rise of telemedicine and digital health platforms has been one of the biggest reasons for this change. Telemedicine lets...

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