How enterprise is AI shifting from automation to intelligence
Enterprise AI is entering a new phase. While the first wave of adoption focused largely on automating workflows and improving operational efficiency, organisations are now looking at AI as a strategic decision-support system capable of connecting data across business functions, predicting outcomes and helping leadership teams make faster, more informed decisions.
As enterprises generate increasing volumes of data across HR, finance, sales, operations and customer functions, one of the biggest challenges is no longer collecting information but transforming fragmented data into actionable business intelligence. At the same time, organisations are grappling with questions around governance, privacy and trust as AI becomes embedded deeper into enterprise operations.
In an exclusive interaction with Express Computer, Ravi Bajaj, co-founder & CTO, ZingHR, and Prasad Rajappan, CEO and founder, ZingHR, discuss why enterprise AI is moving beyond automation, how decision intelligence is reshaping the role of CXOs, and why governance will ultimately determine...
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