How customer collaboration is shaping the future of GenAI security with Model Armor
At Google Cloud, we believe that the best products are built in partnership with our customers. Their feedback and real-world experiences are invaluable in helping refine our services and deliver solutions that truly meet our customers’ needs. In January 2026, our Google Cloud Developer Advocacy team participated in a high-velocity technical sprint with a major Google Cloud customer and a leader in the telecommunications industry.
This collaborative engagement provided us with deep insights, leading to significant enhancements in Model Armor information experience, our service for Runtime security for generative and agentic AI.
Accelerating GenAI adoption through "radical empathy"
The objective of this engagement was to support the productionization of a next-generation GenAI customer support platform built using Google Cloud's Agent Development Kit (ADK) and Agent Platform. By sitting directly with the customer's developers and security specialists, we gained a unique opportunity to observe how developers interact with Gemini Enterprise...
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