How Cognizant is rewiring Application Management for the Agentic AI era
For decades, enterprise application management ran on a simple, almost unquestioned logic: keep the lights on, and keep costs down. Support desks triaged tickets, engineers patched code, and IT leaders measured success in dollars saved per year.
Cognizant is now pulling that model apart and rebuilding it around a different unit of work: the AI agent. Rather than bolting automation onto existing support processes, the company is restructuring how applications are monitored, healed, modernized, and funded — with autonomous agents doing much of the load-bearing work that used to sit with human engineers.
The trigger, says Hari Parameswaran, SVP and Global Delivery Head for Application Development & Management Practice at Cognizant, is that the applications themselves have stopped behaving like static assets. “Today’s enterprise applications are not static assets to be maintained; they are living systems, continuously consuming data, generating decisions, and interacting with customers, partners, and regulators in...
Copyright of this story solely belongs to expresscomputer.in. To see the full text click HERE
