How Cognizant is architecting the blueprint for the Agentic Enterprise
The enterprise technology landscape is undergoing a profound structural shift. While the initial wave of Generative AI focused heavily on boosting individual productivity, the next frontier belongs to something much more fundamental: the Agentic Enterprise.
“Most enterprises today are using GenAI to improve productivity, while leaving core operating models largely unchanged,” explains Anuj Bhalla, Senior Vice President and Global Delivery Head of Cloud & Infrastructure Services at Cognizant. “An agentic enterprise, however, places trust in AI systems to detect, decide and act autonomously within clearly defined guardrails.”
As hyperscalers inject unprecedented capital into AI infrastructure to meet the soaring demand for cloud services, traditional IT managed services are facing a forcing function. Linear, activity-based volumes are giving way to outcome-driven, self-healing architectures. In a recent conversation, Bhalla broke down what this paradigm shift looks like in practice, providing a pragmatic roadmap for leaders looking to translate raw AI investments into...
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