How Cisco is confronting the security crisis of agentic AI

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Agentic AI promises to transform business strategy from the ground up. But it also poses a serious challenge to IT leaders. You don’t want to slow your teams down in experimenting with autonomous agents and miss a competitive window for productivity and revenue gains. At the same time, you’re navigating a technology that evolves from week to week and, at a scale many can’t even fathom, could be putting your systems at risk.

“Somewhere in your environment right now, an AI agent is almost certainly operating without a proper identity, a defined owner, or any meaningful access controls,” Cisco VP of Product for Identity Matt Caulfield, who leads the team behind Duo Agentic Identity, told ZDNET in an email. “Developers are already connecting these agents to production systems without looping in IT, and that is a massive security blind spot.”

Harnessing what agentic AI can do, without absorbing risk most...

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