How Alkami’s India GCC Is Shaping Global Banking Platforms
Banking is no longer just about transactions; it’s quietly turning into an intelligent, always-on experience. And behind this shift, India’s Global Capability Centers (GCCs) are beginning to play a much bigger role than before.
Alkami Technology, a digital banking platform provider in the U.S., is expanding its presence in India with a new GCC in Gurgaon. This isn’t just another offshore centre, but their idea is to build real engineering depth and contribute to product innovation at a global level.
In a conversation with CiOL, Manoj Kumar, Vice President and Country Head, India, Alkami shares how GCCs are evolving, what anticipatory banking really looks like, and why AI is becoming central to modern banking platforms.
Interview Excerpts
We’re hearing a lot about “anticipatory banking”. How close are banks to actually predicting user intent in real time without crossing privacy boundaries?
That’s a good question. Different banks are at different stages...
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