How AI is exposing enterprise operating models

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AI is on nearly every desktop, but it's in almost no workflows. The gap is becoming a structural divide.

McKinsey's State of AI in 2025 report finds that 88% of organizations use AI tools in at least one business function – but only about a third have begun scaling it to the enterprise. Just 23% have moved agentic AI beyond pilots. MIT puts the number of enterprises with AI actually integrated into workflows at only 5%.

Recent research reported in the Harvard Business Review points to the same pattern, of widespread experimentation but limited integration.

Access is not integration, but AI becomes truly valuable only when it is embedded and integrated into processes and data. Companies that are working toward this are the AI Haves. Those that aren’t, the Have-Nots.

The Haves are integrating AI into the core of their workflows: connecting agents to systems of record, standardizing orchestration across...

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