How AI agents will change how people work — and what they need from a PC
For years, the PC was a tool that waited for instructions. Even the most advanced software still needed someone to open it, tell it what to do and check the result. AI agents are beginning to change this model.
Rather than simply responding to prompts, AI agents can help users pursue goals across multiple steps. They retain awareness of previous activity and use approved tools and automate portions of workflows within organizational guardrails.
CSG Director at Dell Technologies, UK.
This shift is changing the way organizations think about PCs. For years, the buying criteria were straightforward: performance, reliability, security and cost. The question was whether a device could run the software employees needed.
Now, organizations also need to consider whether a device can support employees working alongside AI agents. That makes a fleet refresh about more than specifications alone.
The PC is no longer just a tool
That collaboration changes...
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