TECH NEWS

Hexnode UEM integrates with ServiceNow, streamlining IT incident management and enhancing service efficiency

Hexnode UEM, the enterprise software division of Mitsogo Inc., has announced a new integration with ServiceNow, the AI control tower for business reinvention. The integration connects Hexnode UEM with ServiceNow Incident Management, empowering enterprises to accelerate incident resolution and enhance overall IT agent productivity.

The ServiceNow AI Platform delivers tools that optimize enterprise operations and enhances service delivery through intelligent workflows. Building on this foundation, the integration establishes a two-way connection that centralizes critical endpoint management functions directly within the IT service workflow.

Key benefits include:

Centralized Device Data: Automatically syncs device and user details from Hexnode UEM directly into ServiceNow Configuration Management Database (CMDB), providing IT teams with the deep visibility needed to resolve issues with greater speed and efficiency.
Faster, Smarter Ticketing: Empowers IT technicians to raise and associate incident tickets with the intended devices, all from within ServiceNow Incident Management.
Actionable Workflows:...

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Windows Bind Link Attacks Can Hide Malware From EDR Tools

Insignary Launches Clarity On-Demand: SBOMs, No Annual Commitment Required

Spotify Is Expanding Free Access To Kid-Friendly Managed Accounts

XGIMI Elfin Flip 4K Review: An Ultra-Portable Laser Projector With Sharp Video Quality