Hexnode Launches Synapse for Agentic IT and Security Operations

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Hexnode, the enterprise software division of Mitsogo, today introduced Hexnode Synapse at HexCon26, its annual user conference. Hexnode Synapse is an agentic orchestration layer for IT and security operations designed to turn requests and system events into coordinated, governed and traceable actions.

Disconnected systems have become a significant source of operational friction in India. According to recent research, more than one-third of Indian employees spend over seven hours each week moving information between systems.
“If you look at the real work of IT, nothing ever happens inside just one system. Onboarding a person touches identity, devices, and your HR system. Responding to a threat touches the endpoint, the user’s access, and the ticket. And today, a person is the one connecting all of that, every single time,” said Apu Pavithran, CEO and Founder of Hexnode, at HexCon26.

Each handoff adds manual work, slows response...

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