Hexaware and SmartRent Enter Strategic Partnership to Transform to AI-native Customer Operations and Revenue Processes
Hexaware Technologies, a global provider of IT solutions and services, today announced a strategic partnership with SmartRent, Inc. (NYSE: SMRT), a leading technology provider for apartment communities and smart operations solutions for the rental housing industry. The partnership will drive an AI native transformation of key business areas of the SmartRent program, spanning three connected workstreams:
AI-native Customer Experience
Hexaware will play a key role in elevating SmartRent’s customer support operations with advanced Voice AI agents and intelligent orchestration across voice, email, and chat channels. This will enhance SmartRent’s customer experience, driving even higher satisfaction and service quality.
An Intelligent Bill-to-Cash Platform Driving Better DSO
Hexaware will deploy and manage an adaptive suite of bill-to-cash solutions—organizing data, insights, actions, and people to deliver better revenue operations outcomes.
Salesforce Revenue Cloud Advanced Implementation
Hexaware will transform SmartRent’s lead-to-order process by deploying Salesforce Revenue Cloud Advanced. The result: faster quote cycles, stronger...
Copyright of this story solely belongs to itvoice.in. To see the full text click HERE
