TECH NEWS

Here we go again - Lloyds Banking Group sets off on Accelerate 2030, its latest tech-driven transformation, with lots of AI incoming

Talent, data and technology are the key unlocks of this.

Lloyds Banking Group has been in the throes of successive business and technology transformations for many years - see diginomica passim - and now stands on the verge of the latest strategic initiative - Accelerate 2030.

According to Group CEO Charles Nunn, this will “re-imagine customer journeys, increase Group connectivity, and deliver a productivity step-change, all enabled by pioneering technology”. And yes, that means AI and lots of it!

Lloyds Banking Group is the UK’s third-largest in the UK, behind HSBC and Barclays, with approximately £900 billion in total assets. Its retail business boasts relationships with half of the UK adult population, with a physical presence in around 1,000 communities and nearly 22 million mobile app users to its name.

The Group has long been a heavy investor in technology and that’s not about to change, Nunn makes clear:

We...

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