HCLTech report exposes widening AI divide with only 18% of enterprises seeing revenue impact despite near-universal adoption
HCLTech released its global research report, The Blueprint for AI Leadership, revealing a widening gap between organisations adopting AI and those realising meaningful business value.
The study, conducted with Raconteur among 500 enterprise decision-makers, shows that AI adoption is no longer the constraint. 90% of organisations report that GenAI and Agentic AI are transforming workflows, with 91% citing improved data access and 90% reporting productivity gains.
However, alarmingly, only 18% say AI is delivering significant revenue impact, exposing a critical gap between operational progress and business outcomes. These enterprises have emerged as AI Leaders by not just adopting AI, but by systematically converting it into growth, innovation and customer experience advantage. These enterprises are four times more likely to scale agentic and autonomous AI, with superior execution in defining measurable use cases (73% vs. 22%) and securing senior leadership sponsorship (63% vs. 36%).
The lagging enterprises that act as AI...
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