HCLTech Report: AI Drives Telecom Revenue Growth
HCLTech, a leading global technology company, in partnership with Mobile World Live, a global telecom industry destination, today unveiled findings from its Telecom Pulse Survey Report, highlighting an execution gap between telecom leaders’ AI ambitions and their readiness to deploy AI-native, autonomous and cloud native services at scale.
Based on insights from nearly 200 senior executives across network operators, MVNOs, communication service providers (CSPs) and OEMs worldwide, the survey reveals that while 60% of telecom leaders see AI as a key driver of future revenue, only 25% believe their organizations are ready to operationalize AI at scale, preventing the essential shift from a telco to an AI-native TechCo. Persistent challenges around legacy infrastructure, cloud native modernization and skills continue to slow progress for the industry to be prepared for an AI-driven future.
The findings also underscore mounting pressure on traditional telecom business models. Nearly 70% of respondents agree that...
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