Hackers Exploit Meta's AI Chatbot To Hijack Prominent Instagram Accounts
Meta has deployed an “AI support assistant” to help handle customer service requests, which is a monumental task considering the company has hundreds of millions of users worldwide. Unfortunately, hackers discovered that it was possible to convince the chatbot to change the e-mail address associated with an Instagram account and use that to take over some high profile accounts, according to a report by security researcher Brian Krebs.
Some of the notable accounts that were affected by this security loophole include that of former president Barack Obama, the Chief Master Sergeant of US Space Force and cosmetics company Sephora. Once these accounts were compromised the hackers defaced the users’ Instagram pages with pro-Iranian imagery, videos and messages.
Tricking Meta’s AI chatbot didn’t require much effort, as all the hackers had to do was request a password reset for the target account and choose to handle the request using the AI...
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