GSA’s AI adoption is driving significant time savings, officials say
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ByEdward Graham,
Managing Editor, Nextgov/FCW
June 11, 2026 04:05 PM ET
GSA Deputy Administrator Michael Lynch said 70% of the agency’s workforce now regularly uses AI, which equates to “about 400,000 hours of just automation we've been able to unlock with technology.”
Artificial intelligence adoption is helping the General Services Administration’s employees shave hundreds of thousands of hours off their workloads, agency officials say, adding that it’s just the start of how the emerging capabilities can promote more effective citizen services.
Speaking at the Government Services Delivery conferencein Washington, D.C., on Thursday, GSA Deputy Administrator Michael Lynch said the agency’s internal AI use has rapidly grown over the past year-and-a-half. Since being sworn back into office in January 2025, President Donald Trump has issued several executive orders and directives focused on expanding AI use at the federal level and across the broader...
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