GSA to publish ‘Elimination, Optimization and Automation’ playbook for government agencies

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ByFrank Konkel,
Editor-in-Chief

June 3, 2026 08:31 AM ET

The playbook’s framework has already helped the agency save hundreds of thousands of hours, and other agencies can now make use of it to launch their own automation initiatives.

The General Services Administration is set to publish Wednesday a new playbook to provide federal agencies and executives tools, strategies and a modern blueprint to automate repetitive tasks and give employees time back to perform mission-critical work.

The Elimination, Optimization and Automation playbook, developed by GSA, builds on lessons learned from federal pilots, mature automation programs and the agency’s own extensive internal enterprise efforts to improve operations.

While a new product, the playbook is already foundational to the agency’s moonshot goalto save and automate 1 million hours of workload for its staff—a goal it’s more than halfway toward achieving, according to GSA Deputy...

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