Governed AI in Banking Starts with Defining What Agents Can Do
Agentic AI Needs an Operating Model Before It Reaches Systems of Record
AI is moving into the systems where banking work happens. That shift creates a new operating requirement for financial institutions: define what an AI agent can access, what it can do, and how every action will be governed.
Model Context Protocol, or MCP, is part of that shift. Anthropic introduced MCP in November 2024 as an open standard for connecting AI assistants to systems where data lives, including business tools, development environments, and content repositories. Its purpose is to replace fragmented custom integrations with a consistent protocol for connecting AI systems to data sources and tools.
For financial services, governed AI in banking cannot stop at drafts, summaries, and recommendations. AI needs a secure way to retrieve customer context, interact with workflows, and operate inside systems of record. MCP can serve as a standardized execution layer that allows...
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