Governance, not gatekeeping: How SAP brings enterprise‑grade safety to AI connectivity
Presented by SAP
The enterprise software industry has undergone a fundamental shift, and vendors are adapting their approaches to better protect the customers who rely on them. For years, every global platform vendor running multi-tenant cloud infrastructure has maintained documented rate limits, usage controls, and restrictions on the use of undocumented internal interfaces.
CRM platforms impose daily API call limits per organization, enforce platform-layer limits, and maintain a strict separation between bulk data APIs and transactional REST surfaces. Productivity and collaboration suites throttle their graph APIs and redirect bulk workloads to purpose-built data access channels designed for that load. HR and workforce management platforms enforce concurrent request limits and per-session data retrieval caps. IT service management platforms enforce per-user rate limits and instance-level throttling. Hyperscalers publish per-service quotas, enforce them at the infrastructure layer, and explicitly prohibit applications from calling non-SDK or non-published interfaces.
These are not controversial measures. They...
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