Governance gaps that can undermine your AI ROI

Artificial intelligence has become a significant area of investment for UK businesses. More than £6 billion of new AI-related investment was announced during London Tech Week in June, while the UK remains home to the largest AI sector in Europe and the third largest globally.

From customer service and knowledge management to software development and internal operations, organizations are looking for places where AI tools can improve productivity, decision-making and business performance.

Principal Industry Advisor at ShareGate and Microsoft MVP.

But as investment accelerates, another gap is becoming harder to ignore: organizations are often scaling AI faster than their ability to measure, govern and explain its value. That matters when CIOs and CFOs are increasingly being asked not simply whether AI is being adopted, but what the organization is getting in return.

As businessesmove from individual copilots towards agents embedded across workflows, the economics become more complicated. A...

Copyright of this story solely belongs to www.techradar.com. To see the full text click HERE