GoTo transforms AI into a strategic partner for IT teams with latest innovations for LogMeIn Solutions
GoTo announced new innovations for its LogMeIn Resolve and LogMeIn Rescue products. The latest features introduce new agentic AI, real-time insights, deeper integrations, and enhanced security capabilities to transform how IT teams manage, support, and secure modern environments. The enhancements come at a time when 97% of IT leaders are looking for more AI tools to assist with performance insights and troubleshooting, according to a new GoTo global survey also announced today.
“In the past, we had to manually enter all the support steps our agents took into a ticket,” said Benito Tedesco, Technical Support Specialist at Wolters Kluwer. “With LogMeIn Resolve’s agentic AI, we can create knowledge bases in seconds by simply telling the AI what we want to do. All of this means we can operate more efficiently and accurately, saving valuable hours and improving the quality of work.”
Resolve agentic AI turns tickets and insights into automated...
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