Gartner: 70% of Enterprises May Abandon Vendor FDE by 2028
By 2028, 70% of enterprises will abandon agentic AI built by vendor forward-deployed engineering (FDE), trapped by soaring costs and unable to evolve it on their own according to Gartner, Inc., a business and technology insights company. Vendor FDE is a model in which vendor engineers work directly with customers to build and deploy solutions.
“FDE success starts with getting the engagement structure right, from scope and incentives to governance, ownership, and exit,” said Mukul Saha, Sr Director Analyst at Gartner. “The best-scoped FDE engagements have clear guidelines on governance, business value delivery, IP ownership, project co-ownership, knowledge transfer, and an exit strategy from day one.”
FDE engagements often fail structurally before they fail technically. To be successful, software engineering leadersmust follow three tenets of the FDE model (see Figure 1). The outcome is shaped by decisions made before contracting, during delivery, and at transition,...
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