Garmin investigates ‘disappearing workouts’ issue that’s hitting Cirqa owners — and confirms a workaround to stop it happening to you
- Garmin Cirqa users’ workouts are disappearing when they’re finished
- Garmin is apparently investigating the issue
- For now, there’s a temporary workaround that can help
We loved Garmin’s screenless Cirqa tracker when we reviewed it earlier this year, but that doesn’t mean it’s a perfect device. And that’s exactly what some Garmin users have discovered recently, with the device seemingly deleting many people’s workouts as soon as they’re finished.
The issue has surfaced in reports posted on Garmin’s support forum. There, users have complained that workouts are not logged when they are ended in a certain way, despite the Garmin Connect app showing the exercise in progress and the Cirqa wearable vibrating to indicate it has received the instruction to end the session.
Specifically, users noted that the problem arose if they began a workout using the dedicated button on their Cirqa, then ended it in the Connect app....
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