Galaxy S26 Ultra Owners Report Getting Stuck After Factory Reset — Samsung Offers a Workaround - TechRepublic

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A factory reset can leave some Samsung Galaxy S26 Ultra phones stuck at setup, unable to reach the home screen.

Affected owners running One UI 9 have reported failed Samsung account sign-ins, black screens and webpage errors. A Samsung community representative acknowledged the problem in a South Korean forum response, linking it to instability involving Android’s system WebView component on certain networks.

Samsung has recommended troubleshooting steps, but a permanent fix remains unconfirmed. Galaxy owners considering a factory reset risk being locked out of their phones, while IT teams managing multiple devices could encounter similar problems during redeployment.

Galaxy S26 Ultra setup fails at account sign-in

According to 9to5Google’s reporting, Samsung’s development team identified WebView instability on certain networks. WebView allows Android apps to display web content, including pages used during account sign-in.

Affected phones reportedly display a webpage-unavailable error when loading Samsung’s account-policy page. Android Central reporteda...

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