G2A.COM’s Autonomous AI Agent Dave Helps Sellers Resolve 14,400 Support Tickets in 63 Days

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Amsterdam, Netherlands, July 30th, 2026/TechnologyWire/--Dave, a New AI-Powered Tool for Sellers, Helps Resolve 54% of Their Cases and Efficiently Manages Demand Spikes During AAA Game Launches. Now available in 180 countries, it has reduced the number of tickets submitted to Seller’s Support teams by 30%.

G2A.COM, one of the world’s largest digital marketplaces, today announced the global launch of ‘Dave’, its proprietary autonomous customer support agent, which will be available to sellers operating on the platform, following a highly successful two-month trial period.

Although sellers ensure the high quality of their offerings, and remain autonomous in all their decisions, large-scale surges in customer support demand may occur during blockbuster video game releases such as GTA 6.

Despite their best efforts, sellers may not be able to handle all these support requests within a short period of time. Dave was built specifically to help sellers manage such spikes and now...

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