From the Air Force to Customer Success, Tauni Crefeld Champions Personal Growth

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At Perficient, meaningful impact often comes from how people show up, connect, and support one another. In our Women in Technology (WiT) ERG Spotlight Series, we’re featuring women across the company who make a difference in the technology industry.

Our first profile features Tauni Crefeld, Head of Customer Success, who makes an impact through leadership, problem-solving, and a deep commitment to helping people succeed. Whether she’s coaching teams through complex delivery challenges or sparking conversations through storytelling, Tauni brings a thoughtful, people-first approach to everything she does.

In our People of Perficient profile, Tauni shares her approach to leadership, what drives her work, and how her experiences — from the Air Force to consulting — continue to shape her perspective today.

What is your role at Perficient?

At Perficient, my technical title is Head of Customer Success. I focus on helping ensure our complex and fixed-fee projects are successful.

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