From shadow IT to shadow AI: The next enterprise risk
By Gaurav Mohan, VP Sales SAARC & Middle East, NETSCOUT
Shadow IT emerged from the tension between speed and formal processes when employees started to use unapproved hardware and software to work faster. Enterprises responded with procurement discipline, endpoint controls, and identity governance, establishing a workable balance between innovation and oversight.
Shadow AI introduces a new leadership risk with AI-assisted decisions getting woven into everyday workflows, often overtaking visibility and accountability. More than a failure of policy, it reflects a structural shift in how work is executed and decisions are made at scale. Embedded AI can create hidden dependencies, data leakage, and performance risks within approved platforms, making it a challenge to identify its influence. With AI operating at machine speed and governance moving at human pace, risk can accumulate quietly, limiting leadership’s ability to act decisively or explain outcomes when it matters most.
Why Shadow AI Challenges Traditional Shadow...
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