From monitoring to autonomous operations: How AI is redefining observability in India
Observability in India has transformed dramatically over the past year. What began as a largely technical discipline focused on infrastructure resiliency and performance monitoring has evolved into a strategic business capability — and is now emerging as the essential control layer for the next wave of AI-driven autonomous operations.
“The observability landscape has completely changed in the last one year because of AI,” says Nalin Agrawal, Director of Solutions Engineering at Dynatrace. “Organisations have become far more mature in their adoption of AI, moving well beyond pilots.”
Historically, observability was the domain of CIOs and CTOs who used it primarily to ensure applications were running smoothly, reduce downtime, and maintain SLAs. That changed as business leaders began demanding deeper insights.
Agrawal recalls how one CIO from a large Indian bank pushed the conversation forward by drawing a powerful analogy: Just like in a taxi app, you can see exactly how...
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