From Digital Services to Intelligent Governance: How Telangana Is Putting Citizens First
Exclusive Interview with Ravi Gupta, Executive Vice-Chairman and Director General, Centre for Good Governance, Government of Telangana
The next chapter of e-governance is moving beyond digitising services to making them more intelligent, responsive and citizen-centric.
Ravi Gupta, Executive Vice-Chairman and Director General, Centre for Good Governance, Government of Telangana, discusses how the state is leveraging AI, data and digital platforms to improve grievance redressal, strengthen welfare delivery and simplify citizen interactions.
He also outlines Telangana’s focus on open-source technologies, data privacy and secure AI infrastructure as it prepares for the future of governance.
Watch the full insightful interview:
Amit Singh is a technology journalist and business editor with over 16 years of experience covering the evolving IT landscape. His editorial focus spans enterprise technology, digital transformation, AI, cybersecurity, and CXO leadership. He has previously worked with CXO TV, CRN, and Franchise India. He can be reached at amit.singh@expressindia.com.
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