From data overload to actionable insights: How Verizon Connect scaled agentic AI to 100,000 users | Amazon Web Services

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A special thanks goes to the Verizon Connect team who’s been working very hard on the project: Matteo Simoncini, Luca Bravi, Alberto Rossettini, Martin Villarruel, Ceyhun Unlu, Adriel Zuquini, Andrea Benericetti.

Fleet managers today face an overwhelming challenge: transforming data overload into actionable insights. When you’re managing thousands of vehicles, each generating hundreds of daily data points, identifying critical patterns becomes nearly impossible through manual analysis. Verizon Connect, a global fleet management solutions provider serving businesses worldwide through its Reveal platform, encountered this exact challenge at scale.

With over 1.2 million active vehicle subscriptions generating over 500 million data points daily across 80,000 unique data indicators, fleet managers were drowning in this data and forced to hunt for anomalies across fragmented paper logs and reactive spreadsheets. The sheer volume made it impossible to identify emerging safety issues, maintenance needs, or operational inefficiencies before they became costly problems.Rather than building...

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