From dashboards to decisions: How AI is transforming restaurant operations
By Shivprakash S Mogali, Founder, Digitory
Last week, we were in a monthly process review meeting with one of our restaurant clients. We were looking at his business numbers from the previous month. Around twenty minutes into the discussion, he paused and said he has more data about his business today than ever before in his ten years of experience. But at the same time, he feels less confident while making decisions.
It was a very honest statement. And I’ve heard similar thoughts from many restaurant owners over the past year. During meetings and conversations, the same concern keeps coming up. Dashboards are there. Reports are coming on time. Data is available everywhere. But there is still a gap between understanding what is happening in the business and knowing what action to take.
I believe this is one of the biggest things people need to understand about AI in restaurant...
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