From cash vans to vision AI: How CMS Info Systems rebuilt itself into an AI-led infrastructure platform

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For most of its history, CMS Info Systems was known for a fleet of armored vans — the company that moved and managed India’s cash. Today, that same company runs one of the largest Vision AI deployments in the country’s financial sector, processing over a million alerts a day across more than 350,000 cameras. The transformation wasn’t a pivot so much as an excavation: CMS built a technology backbone underneath its logistics business, and then let AI take over.

“CMS has grown into a broader business services platform from its roots as a cash logistics provider, through deliberate, phased expansion,” says Rajeev Bhatia, Chief Information Officer, CMS Info Systems. The company first built out managed services and banking automation, he says, before developing proprietary technology in ALGO, HAWKAI, and Retail 360. “The thought was to build physical and digital operations on a single technology foundation, as one operational platform...

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