Freshworks to acquire Torii to expand Freshservice into software and AI spend governance
Freshworks has signed a definitive agreement to acquire Torii, a software management platform, in a move to expand its Freshservice offering into software and AI spend governance.
The proposed acquisition is aimed at giving IT and finance teams greater visibility into the applications, software licences, user identities and AI consumption across their organisations. Freshworks said the combined platform would help companies track software usage and costs, identify unnecessary spending and manage risks associated with unmonitored applications and AI tools.
Torii tracks software usage and AI consumption, including token-level usage, and attributes costs to the employees and teams generating them. These capabilities are intended to help organisations forecast spending, set usage limits and identify unexpected increases in consumption.
“Freshservice already gives IT one place to see everything they run. With Torii, that same view now extends to software and AI spend — what’s running, who’s using it, and what it costs,...
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