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Freshworks Q1: Revenue Gains, Losses, And 11% Workforce Cuts

Freshworks Q1 2026 revenue rose 16% to USD 228.6M, but losses and a 500-employee layoff underline its shift toward AI-led efficiency and long-term profitability.

Freshworks reported revenue of USD 228.6 million for the first quarter of 2026, a 16% increase year-on-year. Growth was driven by demand for its Employee Experience (EX) platform and AI Copilot offerings. However, the company posted a GAAP operating loss of USD 8.1 million, narrowing slightly from the USD 10.4 million loss in Q1 2025.

"Freshworks began Q1 with strong momentum, building on our 2025 successes and achieving our sixth straight quarter of exceeding expectations," stated Dennis Woodside, CEO & President of Freshworks. "High demand for our Employee Experience (EX) platform is fuelling market traction, characterised by accelerating EX ARR, growing AI Copilot revenue, and strong net dollar retention. We are strategically investing in the EX opportunity as our approach continues to resonate with our customers....

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Freshworks Q1 2026 revenue rose 16% to USD 228.6M, but losses and a 500-employee layoff underline its shift toward AI-led efficiency and long-term profitability.

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Samsung Union Suspends Strike After Reaching Tentative Deal On Bonuses

MeitY Holds National Workshop to Strengthen Cyber Security Frameworks for State Data

Vitamix Promo Codes and Deals: $25 Off + Free Shipping

Hulu Promo Codes & Discounts: 20% Off in May