Ford's AI car crash - human experts get back in the driving seat
On the face of it, here’s a salutary story for our times. As enterprise after enterprise cuts their workforces, cheerily citing AI as a satisfactory replacement, they might do well to cast a wary eye in the direction of Ford Motor, a firm that was one of the early AI-enabled job slashers but which has found that this turned out to something of a strategic car crash.
The US automotive giant had shed hundreds of skilled roles, laying off some of its most experienced engineers, only to find that those people were doing a job that AI hasn’t been able to match in terms of quality standards, and those who had been replaced had not been able to pass on their experience to those humans who remained.
Top Ford executives have admitted that errors were made. The company had introduced advanced AI-powered inspection and validation tools designed to detect assembly...
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