Feedly attributes weeklong slowdown to bug, not its AI pivot

Bad news for those who get their updates through RSS feeds: Feedly, the largest standalone RSS reader worldwide, has experienced technical issues for over a week, and paying users are upset that the web app has been “unusably slow.” Some users have also reported that the company has ignored their support requests. Uh-oh.

Feedly, the heir to the market ceded by Google when it closed Google Reader in 2013, is today among the most successful RSS newsreaders globally with 15 million users, according to its website. That makes it larger than competitive products like the web-based Inoreader as well as various desktop apps like NetNewsWire, Reeder, and others.

And yet, the app is experiencing a number of ongoingissuesthat are affecting users and paying subscribers alike. The most critical problem is a significant slowdown on its web app, which has made browsing feeds quickly and efficiently very...

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