Executive Intelligence podcast - Workday's Gerrit Kazmaier on facing down the SaaSpocalypse, and why Workday had to change before agentic AI took hold
I believe the margin for success is enterprise AI projects is still narrow. All the more reason to learn from vendors getting traction with AI agents. But make no mistake, this is not the rogue agent approach that is dominating tech headlines with sensational scares. No, this is a different type of enterprise AI, propelled by what Workday calls "lawful" agents.
But: not all customers are ready. So on this podcast, I pressed Gerrit Kazmaier, President, Product and Technology at Workday, for a candid look at how Workday has achieved agentic traction with customers - and the obstacles still to overcome. How do we define traction? It's a fair debate, but here's some Workday numbers:
- Of Workday's 11,500 customers, 75 percent are using Workday AI in some aspect of their core processes (as of October, 2025).
- 150+ customers are using Workday's Payroll Agent (early gains: one customer achieved...
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