TECH NEWS

Exclusive: ServiceNow and Nvidia launch Arc, a new AI agent for enterprise

ZDNET’s key takeaways

Arc, originally announced in May, is now generally available.
The agent is built for Nvidia’s new RTX Spark devices.
Multi-level security infrastructure around Arc aims to give businesses peace of mind.

One of the main roadblocks to adopting more autonomous AI systems for companies is adequate security controls, especially after a summer of agent-led breaches. Software company ServiceNow has partnered with Nvidia to address that need by combining AI capabilities with security-first guardrails.

Arc, which ServiceNow and Nvidia call “a personal long-running AI agent that can take on everyday work,” is generally available as of Wednesday. The companies originally released the idea for the agent back in May. Arc is available now on Mac, but Windows support is still on the way.

What Arc can do

Like many agents built for enterprise use, Arc is designed for daily tasks that rely on productivity tools such as email...

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