Even an AI cost-management vendor can lose control of its agent spending

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ZDNET's key takeaways

• AI agents risk spinning out of control and running up charges.
• One provider recounted its issues with uncontrolled agents.
• Look for high-end AI use case costs, not averages.
  

AI agents are proliferating, often beyond IT managers' control, and the costs of unseen agentic activity can add up quickly, a recent analysis shows.

StackGen's latest State of Reliability Report found that unregulated or semi-supervised agents are proving to be problematic on many levels.

Also: 4 AI development skills you need, according to Andrew Ng - and what experts say he's missing

In at least nine documented cases over the past year, AI agents destroyed live company systems by wiping data and deleting databases on their own, using valid credentials. Their efforts were invisible to standard monitoring until the damage appeared.

The study, which analyzed 109,000+ incidents, also found...

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