EV charging operators turn to AI for predictive maintenance

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EV charging operators are placing greater focus on network reliability and charger utilisation, according to a new report from Driivz.

The 2026 State of EV Charging Network Operators Report is based on responses from 300 senior EV charging professionals in North America and Europe. Driivz said the findings point to a shift toward what it calls “intelligent profitability,” with operators prioritising uptime and efficiency rather than only expanding charging infrastructure.

Respondents came from companies in North America and Europe, including the US, Canada, Germany, France, the Netherlands, the UK, and Norway. The survey included senior decision-makers across areas such as IT, operations, product, business development, strategy, e-mobility, and roaming.

Reliability overtakes energy constraints

Charger reliability and stability were cited by 59% of operators as the industry’s top challenge. Driivz said this is the first time reliability has overtaken energy constraints in the report’s history.

Site energy constraints remain another major...

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