Enterprises spend 28% of software budgets on upgrades they didn’t choose, survey finds
For most CIOs, the software roadmap is not entirely their own. New research puts a number on how much of it belongs to someone else: large enterprises say they spend an average of 28% of their software budgets on upgrades, migrations and licensing changes they would not have actively chosen.
The finding comes from a survey of 2,018 senior IT decision-makers in the US and UK, conducted by Censuswide for Origina, an independent software maintenance partner. The results are published with Thinkers50 in a report titled The Software Tax: What does it cost, and who benefits? The report uses “Software Tax” as a figure of speech for the recurring burden in the enterprise software model that consumes money, time, talent and resources, and that organizations have little practical ability to refuse. It does not refer to a government levy.
Paying for changes they doubted
The headline numbers are stark....
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