Enterprise AI risk management: Why approval determines who scales
By Naveen MR, Head of Technology for Generative AI Business Services at Happiest Minds Technologies
Enterprise AI has a production problem, and most people describe it wrong. It’s not really a technology problem. Pilots usually work, business case usually holds up, and the budget is usually there. Still, very little AI goes live with real customers on the other end. People keep blaming the technology for this. The technology isn’t the issue.
Since the problem shows up inside a tech program, everyone looks for a tech fix. That’s usually the wrong instinct. What holds the program back is almost never the model. The real issue is that no one in the organisation is clearly empowered to make the call: “Yes, switch it on.” This part of enterprise AI has changed the most, and hardly anyone writes about it. For a long time, companies got ahead based on what they could...
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